Confirmed Service Customer
I made an appointment for a software update and a few minor warranty issues. Unfortunately, only the software update was completed in my visit. I was told I would have to make another appointment and have my vehicle at the dealership for several days just to get looked at, and they may or may not have a loaner vehicle for me. I���ve had several vehicles serviced at this dealership over the years and have never had issues getting a loaner vehicle. I���ll try and make another appointment and see if they have one ready for me at that point.
Rodney S.
LEANDER,
TX
Business Response
Rodney, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 344-4430 when you have a chance. Thank you, and we look forward to hearing from you.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
The Service Advisor, Bruno, was prompt to greet me and start my service. His communication while I waited was very helpful. He provided updates on rec...
Confirmed Service Customer
Bruno was easy to interact with and great at providing updates. Repair took a long time and had to get a loaner vehicle for 3 weeks while my truck was...
Confirmed Service Customer
Autonation is great. Took my Traverse in for an oil change and 60K maintenance. No hassles. Bradley was very helpful. Thanks again.
Confirmed Service Customer
The Autonation West Austin has been a great place to bring my Camaro to for service. They are straight forward on pricing, and are very efficient on t...