Customer Reviews

I have went to this dealership for years. Always professional and timely and job done right.

This dealership can not seem to get it together. No matter what the issue may be, no one knows anything. The service is poor, the management is poor, i will never recommend this dealership to anyone.

I recently bought a Chevy Bolt. George Baldauf was very helpful throughout this experience. He helped me with placing the order, kept me updated frequently on the status of the order, and has been very helpful even after delivery. Very smooth experience. Highly recommend this dealership.

I had the best car buying experience. Friendly and knowledgeable staff. They helped me purchase my new Tahoe with ease. I highly recommend Autonation Chevy for your next car purchase.

The stars aren’t for this auto nation itself, more for Jesse Soto and Carlos Sanchez and makin the experience not completely terrible. They can’t help anything goin on outside of the deal itself but they made it a bit easier to stick through it til the end, go ahead and give them a fat raise, well deserved!

I had a great experience at AutoNation Chevrolet West Austin! Sergio was absolutely amazing to work with. I got in and sat down with him and built the 2023 Camaro zl1 exactly how I wanted it to be. They didn’t have any zl1’s on the lot for me to test drive so Sergio personally took me on a ride in his ss Camaro which was the closest thing to the zl1 experience so I could get a fill for it. Sergio was very attentive and made sure all my needs were met! Sergio also showed me everything I needed to know about my car including setting up my onstar service. Angel the inventory manager did an excellent job keeping me updated on when my car would get here. I ordered it in April and six months Later I got it in October. And Angel made sure I was updated on everything with my vehicle. Mark was also an excellent help when my vehicle got there making sure they got the tint done and clean it for me. And Hector the finance manager did beyond excellent to make sure I got the best lowest interest rate possible and payments per month. I am beyond thankful for these guys!!

Alex Moran was great. I would give him all 10s. However, the manager and the finance person were difficult to work with. I was forced to pay for a tint that the car didn't even come with. I was not able to wait the estimated 2 additional hours. I understand making profits, but if you are going to have a "non-optional" tint cost, then make sure the car being sold already has the tint applied. The right thing to do is to remove this additional cost if it doesn't. So basically I paid for nothing and I will be purchasing tint out of pocket.

Carl Brooks is an awesome salesman

WOW! After shopping around, visiting several dealerships, speaking with many salespeople, and test driving numerous vehicles, AutoNation Chevrolet West Austin was incredible! The salesman, Jesse Soto, was friendly, knowledgeable, helpful without being pushy, and truly wanted to help. He kept his eye out for what we were looking for, and miraculously found the needle in the haystack for us! Hector Flores, in finance was so kind, understanding and also very helpful. And the manager of the dealership, Will, was also just as kind. From start to finish, the group truly supported our search, transaction, and provided a level of service that is top notch! Thank you for everything!

Loved the experience! It is easy to setup the appointment online. Then the checkin procedure, waiting facilities, and quick returning time (<1hour for me) made me elected Autonation as my preferred service moving forward. Definitively coming back!