Confirmed Service Customer
Hello. We came in for the $15,000 mile service. Check-in was smooth, but check-out took longer than we expected. I was assigned to one agent and had to wait a weak minister when two other representatives were available. It might go faster if instead of assigning customer to specific representative, to just help the next available customer. Also, we didn’t get any diagnostic report and wasn’t told if fluids were topped off and such.
John S.
CEDAR PARK,
TX
Business Response
John, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 344-4430 when you have a chance. Thank you, and we look forward to hearing from you.
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