Confirmed Service Customer
The repair took a long time. The advisor could not give me any additional information about the repair or the reasons why the sensor would have failed, is it a recurring issue, etc. She clearly had not been trained on diesel trucks. A part was bought from another dealership because it was not in stock and the other dealership did some price gouging on the sale at my expense. This was not on par with my past experience with AutoNation.
Frank M.
AUSTIN,
TX
![2018 Chevrolet Silverado 2500 HD 1GC1KXEY9JF240667](https://inv.assets.ansira.net/evox/color_0640_032/12398/12398_cc0640_032_9V5.jpg)
Business Response
Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 344-4430 when you have a chance. Thank you, and we look forward to hearing from you.
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